[Resolved] Tikona — Pls disconnect my connection [protected] and informed due amount am moving abroad for next 3 years urgent plz | |||||
Sir, With reference to my email dated 3 june and 4june 2017 till today you did not arrange some one to take your wire and all necessary items from my house. As really it is very surprising that even you are not helping me for removing accessories nor disconnecting the connection, as today i got bill too from your side. If like this it is very serious issue that in the country like india it is very difficult to be free from companies like you which are not disconnecting but charging bills only from customers like us. Now i want to clearly write in hindi that "kripya tikona ka connection disconnect kar dijiye, apne wires aur related accessories le jaiye, mujhe tikona me koi technical issue nahi hai (Kyunki aap log baar baar mujhe technical issue ko lekar phone karte rahte hai", aapke jo charges as on 03 june 17 ko bante hai pro rata basis pas aur mere usage ke basis par woh charge kar lijiye, mene 03 june 17 ke baad se tikona connection use nahi kiya hai, pls pls pls pls pls pls meri id no [protected] ko deactivate kar dijiye, mujhe tikona connection nahi chahiye, me tikona connection band karna chahta hoon, pls pls pls pls meri madad kijiye, aap logo ne aaj bill bhej kar mujhe phir shock de diya hai" I dont know what was not clear in my 3rd june email where i clearly wrote word"disconnect" but any way do it right now without fail. I will pay only balance outstanding as on 03 june 2017. Jai hind Regards, Gourav yadav [protected] [protected] Was this information helpful? | |||||
Jul 30, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Yadav, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||||
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