[Resolved]  Tikona — poor service and getting threatening calls

Address:

560092

I was a very unsatisfied customer of Tikona wherein i used your services
for couple of months and found the service of Tikona is extremely pathetic.
On 14/03/2017, i requested for termination of connection by clearing the
entire bill amount and even after sending couple of mails to Customer Care,
service was not terminated and still bill was getting generated.
I clearly communicated to the team stating that service need to be
terminated because of poor service and will not pay any amount if the
connection is not terminated.
One fine day (probably September), an executive from Tikona came to our
apartment and has taken the device which was installed on our terrace.
On 18/10/2017, i got a bill stating my outstanding bill is Rs. 1500 and
when checked with the customer care, they stated that device is pending
from my side.
Today i got a call from Ms. Seema (Contact Number: [protected]) stating she
is from Delhi Civil court and complaint has been registered against me in
the court of law and threatens that she is sending police to my residence.

Is this the way Tikona harrasses the customer.

First of all, your service is extremely poor and when requested for
termination of the connection, your team never responded and more over
doing threatening calls.

I need the complaint need to be closed without any nuisance.

Billing Account Number:[protected]
Name: Ramesh Babu ([protected])

Regards,
Ramesh