Tikona — Refund not received | |
Customer ID[protected] had applied for a Tikona connection, I paid 3900 for the service. However the technician said that service cannot be provided In your building and also the connection was not activated. The technician took the equipment and asked me to email Tikona for the refund. I have written multiple emails for the refund but no one has responded to my emails. I need my money as I don't have any money to eat food because I had to spend another 4000 to get internet from a different ISP and now I don't have money to eat food. Tikona is the worst. And I will make sure my friends and family don't use Tikona I just need my money back asap Was this information helpful? | |
Tikona Digital Networks customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
I have written over 20 emails and haven't received a single response. Why are you asking me to do it in your portal when I have already written emails so many times. I have shared necessary details on the email today again as suggested by your executive. I have done everything you asked me to do but you haven't yet refunded my money. I used my food money for ISP as I have just got a job after pandemic. This is how you treat your customers especially when I have sent refund emails so many times. Your company should be fined for doing such deeds during this time. My money has been with you and I had to keep my gold ring at the jewellery shop so I could feed my family. I will go to the consumer court and ask for a compensation for holding my money for such a long time. Treat this as a final warning, stop keeping people's money and earn Interest from banks. I need my refund as soon as possible
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