[Resolved]  Tikona — Refund of installation deposit amount not received

Address:Pune

Tikona ID: [protected]
I have sent mail for refund of installation amount of 1000 rupees on 7 December 2021. Still I haven't recieved my money back.
It was initially assured that I will get refunded within 15 working days.
Then on 4th January customer executive promised that I will get money in next 5-7 days.
Again on 11th January executive said wait for next 8 days. Still I haven't recieved my money back.
Its been 45 days since I have raised issue.
Initially I hgot my request TT no. : 1-[protected],

But on 16 January I got message on WhatsApp mentioning
My request TT no: 1-[protected].
Tikona ID: [protected]

Tikona appellate authority email ID is not working..
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Feb 9, 2022
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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