Tikona — Refund of RS 1000

Address:

heeru sadan bldg, murdha village, Uttan road, near sai mandir

Hi,

I initiated for tikona net services in August 2021, after I got call from one of there sales person, I paid 1000 Rs and have receipt for it. Technical staff visited my location and confirmed, that tikona doesn't have services at my location. And said I should claim for refund of initial payment. After that I provided all the required payment receipt and my bank account number. I was told refund process takes around a month to clear the refund. I awaited that time duration and called customer service.. Executive said refund is processed on 29 sept 2021. I confirmed upon checking my bank statement.. I didn't got any refund in on the mentioned date.. Executive told me to email the same statement to refund email ID and company will reply you with solution.. But since then.. There is no communication from company s end... Its now more than a quarter now. I need tikona to look into this case and resolve it ASAP.

THANK YOU
User ID: [protected]
[protected]@gmail.com