[Resolved] Tikona — Regarding refund of the installation charges of Rs 1000

sourav2348

Apr 9, 2022

Address:

Mumbai

I had registered for tikona service to install the wireless device at my residence for 2 years plan at Chennai for BAN :[protected]. Advance amount of Rs 1000 was paid as installation charges, service engineer came to visit and perform the installation but failed to perform installation due to location constraint. It seems that at my building there are some blocks due to tree and other high rise building and there is no line of sight. Hence tikona executive said that installation is not feasible and amount will be refunded. TIll date the amount was not refunded to my account. Amount of Rs 1000 was still not refunded to my savings account. Please kindly look into the issue and do the needful to refund the amount.

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May 31, 2022

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2022

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.

Apr 20, 2022

Updated by sourav2348 I was not able to create account on forum.tikona.in. Since no action was taken and customer care was not reachable. I raised the complaint online at Ingram with Grievance Number: 3434411