[Resolved] Tikona — Repeated calls in court case against to pay a hefty sum even after discontinuation of services.

Samhita Sadhya

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 400090
Website:	Www.tikona.com

Hi all

I disconnected the tikona connection on december 2016 as i had to shift somewhere and also their service was really shiity. I called them multiple times to discontinue my connection and every time their customer care executive woed me to continue the service and when i took a hard stand they said they will discontinue the service but never sent anyone to tke the modem. In one of the calls i was even told that modem need not be returned back.
Now, after a period of 6 months, even though i was not using the service they have whopped up some amount of 2k+ and are asking me to pay within half an hour or else they will present my case before the magistrate.

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Jul 5, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

May 26, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.

Verified Support

May 29, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.