[Resolved] Tikona — Response and service support

Rv.riyazvhora

from Ahmedabad, Gujarat

Address:	390003
Website:	Tikona digital network

I have complained to tikona customer care as the technical person came here but he did not done completely regarding solution which is relate to installing problem and at that time i got 3.5= 4mbps all was good but the problem is moderm is not placed good as it is floating due to not proper fixing and when i called relate to solve quary after getting all details with out registering my complain they do cut my calls and makes me irritate. Just i want proper fixing so that moderm can catch latency data without floating of moderm...just provide me installment related technical person to address and provide me solution ...

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May 12, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Mar 25, 2017

Updated by Rv.riyazvhora Uid : [protected]
My no . [protected]

Mar 25, 2017

Updated by Rv.riyazvhora Registered no [protected]
But personal no is [protected]

Mar 27, 2017

Updated by Rv.riyazvhora No help came from customer care there continously cuts my call s...nust help me out even cusumer complain also not work for me then even not try to help me out earlier...do regard me as fast as possible...

Mar 27, 2017

Updated by Rv.riyazvhora Waiting till 2 months to proper fixing .

Verified Support

Mar 27, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

As per confirmation received from our Network Team, currently we have ensured the best possible solution for the concern raised by you.

Our team is constantly working towards improving the connectivity at your end, this process might require some more time. While this process is ongoing, you will still be able to use our service daily and may face intermittent issues sometimes.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Mar 28, 2017

Updated by Rv.riyazvhora Thats not well u guys are making us full and tikona didnt want to fulfill requirement as i can not even login now these days since 5_6 days ...and dont try to talk about concern .