[Resolved] Tikona — Sending bills even after several times of requests to deactivate

christopher praveen

Address:	Chennai, Tamil Nadu, 600119
Website:	Tikona

Tikona has charging me every month even after i asked for disconnection. But they didn't. I have even sent few mails to disconnect. But they didn't.. They even threatened me to pay bills and over dude. I paid even after that they send me mail to pay the bills. Today they sent me a message as as dear christopher pradeep if you can't clear overdue amount 1832 of your tikona account no [protected] then company file legal processing against you today

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Apr 27, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Mar 25, 2017

Updated by christopher praveen I have already paid the due amount and said to disconnect. But they haven't.. Please waive off all my bills or else I will go to the court.

Verified Support

Mar 27, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Christopher,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.