[Resolved] Tikona — service of broadband

Tushar Gage

from Mumbai, Maharashtra

Address:

401105

I bought tikona service last month but from the starting week i face problems ehile using that service many time these happen suddenly it stop internet and it shows no error and every day i have suffer by slow speed probablem some time its worst it shows speed 39 mbps but it never even giving 2G speed suddenly stop working slow speed has issue i have to face every day and i complain on their website they just sent complain id msg and they said they will solve the problem without contct and just said sorry not said sms connection has no problem and their app wilp not show any complaint status or many times sorry mostly all the times it won't save the complaint. I am frustrated of this service no technical support is given for their service

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Aug 8, 2019

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2019

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.

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Comments

TJC

from Noida, Uttar Pradesh

Since last Saturday there is no internet connection and no response from customer care very pathetic and disgusting customer service

I have been trying to contact customer care and it don't connect if there is an open ticket

I had also wrote mail even that with no response

Even i marked their CEO still no response