[Resolved]  Tikona — slow internet and frequent disconnection - complaint no 31

I don;t have a record however i must have logged at least 30 complains in last 4 month after taking tikona broadband connection. Hence, i decided to suffix a number going forward to keep counting worst experience. You must be qualify for world top awards in worst services providers.

I have logged a complain yesterday as internet was once again completely down. I have been told that an engineer will be assigned in next 4 hours. I am waiting for 30+ hours. When i called customer care now they informed that complain has been closed as issue was resolved. How the hell you validated that issue has been resolved? I have posted this in your forum however i will continue to post here as well till the time you provide a permanent resolution.
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Jun 2, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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