[Resolved] Tikona — taking extra bill of amount 2000 of my last bill. | |||
I was using tikona service in feb 2017 to may 2017. My userid was [protected] but due to weak connectivity speed in our area i stopped using service and i didn't paid last bill amount nearly 1800 rupees. I refuse to paid bill because i didn't use service in last month but bill for that month included in last bill.in nov 2017 i got call from legal adviser of tikono who told me you have to pay total 3800 bill and you will get refund cheque of 2000 rupees within week at you address, if you din't paid bill immediately warrant of your name will be proceed so i paid total 3800 rupees and still today i didn't get any refund cheque. And in september 2017 i got call from technical assistance of tikona and he request me to handover all the installation material and i gave him all the material which was provided by me from tikona at the time of installation. But he didn't give me any receipt so was upset such kind of rood behavior from tikona with me and i request to tikona please provide me my extra amount Was this information helpful? | |||
Feb 20, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jan 20, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support Feb 21, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, Your account is terminated as per your request and also device is recovered from you premises. Refund of Rs. 1999.14/- will be delivered at your premises within 20 to 25 working days through cheque. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
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