[Resolved]  Tikona — Termination of my connection

I requested Tikona to discontinue my connection but they are giving invalid reasons and asking useless and irrelevant questions just to delay. I had informed them way before my validity expired to terminate my connection but they have not yet done it and looking and their tradition they would keep on billing me for services which I have asked them to discontinue. I am fed up of their customer service and their addiction to cheat their customers. Below i have also attached a mail which I sent them way before my validity was about to expire.