[Resolved]  Tikona — threat calls from advocate regarding bill payment

Address:Corpora’, Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai – 400078

This was very disheartening and dis-respecting hence i am noting it down here. I was currently a tikona broadband user but have stopped using the internet services 3 months ago. Due to covid-19 crisis we had to leave our respective places with all the digital services shut down. My tikona broadband plan was a prepaid unlimited plan and therefore without payment, no services were provided or entertained. But still since 3 months i have been getting bills regarding due payment of whatsoever money which have been progressively increasing with time. I will attach the screenshots below.

Then so called advocate named ankita sharma ([protected]) has been calling me and threatening me to cease my pan card and voter id card with compensation of 75000inr to tikona digital networks if i fail to pay this bill. This is an act of humiliation to mint money out of people. The latest bill i got from tikona was that my internet service has been terminated and i have to pay some amount to reactivate it. Since, i am not in station right now hence, i don't plan on restarting the services again. I will attach this picture as well. Also, for a prepaid services i don't think we have to pay due amounts.

Tikona, stop with these fraudulent activities. Your customers aren't fools. This way you are just losing reputation in market. Take this as a warning, if i get a call next time then i won't hesitate filing an fir against your company.

Regards
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Aug 14, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2020
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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