[Resolved] Tikona — threatening and harassment calls from tikona | |
I am getting harassment calls from tikona care to pay for the services which i haven't used. From last 2 years i have been using tikona and they provided me worst service as their internet speed is down at maximum days. At last i have requested them to fix my internet as i was not able to browse the internet anymore they send a representative and he put a temporary fix for the day and once he left internet was down again. This complaint remain unresolved for more than 15 days and asked them to disconnect my internet, but they didn't do that instead they send me a bill of rs.1911 of 2 months in which the one month i haven't used the internet at all hopping that they disconnect ed my service. Now i am getting threatening and harassment calls from their advocate to file civil case. I kindly request you to take the case for threatening and harrasing and moreover asking me to pay for service which i haven't used. As a consumer i feel cheated Thanks Albin Was this information helpful? | |
Apr 13, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 13, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID. Request you to provide the required details at the earliest to look into your concern and provide prompt resolution. Regards, Tikona Care. | |
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Tikona Digital Networks Customer Care's response, Mar 18, 2018
Verified Support
Dear Subscriber,
Greeting from Tikona,
We have checked and found that your account is Suspended due to non payment.
Now your current outstanding is Rs. 1, 911.30, request you to clear it to avoid the late payment charges.
For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Greeting from Tikona,
We have checked and found that your account is Suspended due to non payment.
Now your current outstanding is Rs. 1, 911.30, request you to clear it to avoid the late payment charges.
For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in
Regards,
Tikona Care.
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