[Resolved]  Tikona — Threatening calls

Address:

Visakhapatnam, Andhra Pradesh, 530046

Hi
This is Eswar My Tikona ID is [protected] and i had paid all the due amount till Feb 2017 and I complained about Tiokona net speed to customer care and I have sent one email to [protected]@tikona.in also, but problem was not resolved. So that I didn't paid amount in March-17 because of already I paid advance, when I was taken tikona connection. But tikona customer guys are threatened continuously by phone. Then I was raised mail to Tikona Customer care to cancellation my account in April-17, after that tikona customer care guys started calls about my connection.

Now today an advocate calls me and threaten me by saying that if i didn't paid the outstanding amount he will sue me in delhi court. The "lawyer" keeps on calling and telling me that if i didn't paid the amount by Friday he will file a notice.
I have some doubts about tikona service,
1. Is it Prepaid or post paid broadband connection, If it is prepaid connection. why they didn't stopped connection like other prepaid connections.
2. if they treat customers like this, are they business will be improve.

Regards
ESWAR