[Resolved]  Tikona — threatening calls

Address:Gurgaon, Haryana, 122017

I took connection of tikona in november 2018 and i paid them amount rs.1950/- for three months subscription. After i took connection i saw their internet connectivity is so poor. I usually get chance to surf internet during night after my office work. When i try to reach customer support during night time they are unavailable and during day their connectivity works for some hours and they resolve the case. This process continue for month one. I was so frustrated that i stopped complaining and them to discontinue the service. I started using my phone network for my work and of course tikona if in case it works. After three months i wrote mail to company to discontinue their service as i was still receiving the service. I started getting call every hour form tikona to continue with their service but everytime i told them no. Aftaer few months i started getting threatening calls form company that they are lawyer speaking form tees hazari court and tikona have filed a case against me to pay due amount of rs.440/-. I told them i am not going to pay any amount as i already followed the procedure. You can send me notice and see you in the court. So, they always started fighting. I receive such call every alternate day form them. Contact no - [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected],... More these are few contact numbers from which i have received calls. I have followed the procedure. It's there fraud. Why should i pay the amount.
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Aug 12, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Jul 06, 2019
Updated by Rinki9
Why this is marked as resolved ?
Verified Support
Jul 07, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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