[Resolved]  Tikona — Threatening calls from no [protected]

Address:Mumbai City, Maharashtra, 400092
Website:Tikona

I am receiving threatening calls from above said no. It is from tikona? If yes then it is shocking as i have already requested to disconnect my service no [protected] by email on [protected]@tikona.in requesting for final bill to settle my account. Instead of replying to my request i have received calls from this no using abusive language.

Please let us know is this the way you treat your customer of more than 4 years of relation?

You can call me on my registered phone or mail me on [protected]@gmail.com

Expect response asap.
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Aug 5, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Tikona Digital Networks Customer Care's response
Dear Ms. Gayakwad,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.
Complaint comments 

Comments

Thank you Tikona team for the response. As per this reply i have been informed that my service will be closed and i will be receiving my final bill. I will wait for the same. Why i have received the threatening calls again from the same number? I am again surprised with the way the things are going. Will it have bitter end for relations of 4 years?

Please ask the person to stop calling me again and again. I am afraid of getting harmed. My husband is also upset with the matter.

Close the issue ASAP.

Regards,

Mrs. Aditi Gaikwad

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