[Resolved] Tikona — Threatening calls from tikona from this mobile [protected] | |||||
My UID [protected]. I have closed the connection from tikona long back. And I have asked the representatives to collect the outstanding amount and modem, they always come to collect during my office hours. I have said them come to collect before 11 AM or after 7 PM, no one turned out to my home till date. Today I got a call from the no:[protected] and they said we are going to register a case against you, if your not going to pay the bill outstanding amount in delhi high court. This is a ridiculous thing from tikona. I Have paid the outstanding amount 769 and ready to hand over your modem if they come to collect within this week as I am shifting home and don't want any further bill generated and any calls form you guys. I highly don't recommend this tikona service to any of the other users Was this information helpful? | |||||
Jun 9, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 01, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Kumar, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support May 08, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Kumar, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
The service provider shall terminate the connection within 7 days. They cannot charge rental or any other charges beyond the period of 7 days of request for closure made by the customer. Further, fresh bills shall be raised only after adjustment of the security deposit. The closure/ termination of service shall not be made conditional upon payment of dues/ bills/settlement of dispute. The outstanding amount of security deposits has to be refunded within 60 days of closure/ termination of service. In case of delay in refund beyond 60 days, a consumer is entitled to interest at the rate of 10% per annum for the number of days refund is delayed beyond 60 days