[Resolved] Tikona — Threatening calls & mental harassment from Tikona | |||||
Sir/Madam, I was having Tikona connection one year before while living in delhi. In feb 2016 I shifted from there and moved to Pune. Before shifting I called tikona people to disconnect my connection, they disconnected it and asked me to leave the device as it is so that their people can collect it later. And I did the same. Even after shifting Pune I contacted them for new connection but they said that they do not have service in my locality. In this duration, I have spoken with their people many time and they confirmed that there is nothing pending from my side. Now after one year suddenly last week I got call from (+91-[protected]) number and lady from that side tell me that she is advocate Neha Sharma (Bar Council Number provided from her-M[protected] and calling from Delhi court and Tikona is filing a case on me as I have pending 1800 Rs from my side. After this call I sent emails to Tiokna to provide me clarification on this pending amount but they are not replying me. I got auto reply email that my mail id is not registered on their side. When I sent message to reregister it they did not accept my request. Then I called their customer care but every time computer recording from that side said that they will call me back. Yesterday also I got call from same number and they threaten me to pay 1800 Rs or else be ready to face them in court. Today also I called on above number then she said I used Tikona in month of April’16 and this pending for that usages. But in April I was in US (you can see my passport and visa). Then how I can use this connection? Here my question is when I was not living in Delhi how can I use their connection and amount will be pending from my side? If something was pending from my side, why they did not tell me when I contacted them for new connection in Pune? If something is pending, why they are not proving detail of the same? Please take necessary action on this as I am very disturbed and getting threatening calls from them. Thanks & Regards Gajendra Singh Arha Tikona ID- [protected] gajendra.[protected]@gmail.com [protected] Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 28, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Singh, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support May 10, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Singh, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
 1 Comment | |||||
Comments
Same happened to me also. They are deliberately not closing the connection and getting money from the customers.
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