[Resolved]  Tikona — threatening for undue payment

Address:Mumbai City, Maharashtra
Website:Tikona

We had tikona connection two years ago. I have taken the connection with 3 months advance deposit (All isp provide service with advance payment only). Now the tower is on our builing so tikona has no signal antenna to be setup in my rented premise, only direct wire of 15ft. Now after 1 and a half months we left the rented building asking tikona to shut of the service. There were no computers in which they can provide service then how can they claim money for providing service and how can they claim that they has given service even after 3months wherever they give service on advance payment only. On the top of it the tikona servicemen told me they were giving 4th month free if 3monts payment is done at the first time which their office is denying. They are sending legal sms to file case in the name of gautam kar roy no [protected].
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Oct 12, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Roy,

Greeting from Tikona,

We have checked and found that your account is Suspended due to non payment.

Now your current outstanding is Rs. 2, 251.04, request you to clear it to avoid the late payment charges.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
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