Tikona — threatening repeated calls and irritating

Address:B-707, V3S Indralok, Nyay Khand I, Indrapuram, Ghaziabad, Uttar Pradesh, 201014

I stopped using tikona a way back and informed personnel to stop and uninstall the net as i was shifting my home. They haven't stopped services. Also the internet was not working properly however as i told them to uninstall i thought they have stopped but later they put the charges for that month too. For reinstall at new address, nobody came. On asking the details they said i need to first pay the pending bill and then they will come. I asked them to collect your hardware and i will pay the amount so that no dues will be there but they are not coming to collect their stuff and kept on calling me to pay the bill for the month which i haven't used. Now they are calling me again n again and threatening me and irritating me. Now i want to file a case against them for mentally torturing me. Please suggest.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Aug 22, 2019
Updated by guptamahesh86
I have already updated you people many times on email but you have hired goons to threaten customers. Please be in your limits. I haven't filed any FIR till now.
Complaint comments 

Comments

System is down for more than 3 weeks due to delay in serves for relocation. Shifting is done on 10th Aug 2019, system works for two days and their after again system is down.

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