[Resolved] Tikona — tikona asking me to pay bill when I didn't use internet services | |||
Hi, I requested closure of tikona connection after paying my last month bill. None of their representatives didn't respond and extended my connection without my notice. Now they are threatening me with fake calls. Why should i pay the amount if tikona's representatives didn't do their job properly. Tikona can check my calls with their representatives. Was this information helpful? | |||
Jun 17, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 16, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 2 Paisa / MB (excluding tax) with speed up to 4Mbps. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
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