[Resolved] Tikona — Tikona billing | |||
Dear team, My id is [protected] and i had paid all the due amount in december 2016. Due to issue in the link was calling tikona customer care and even for the waiver also but there was no proper response. After that i wrote an email to [protected]@tikona.in that due to improper service and incorrect details i not going to use your connection. Now today out of bloom after 6 months an advocate calls me and threaten me by saying that if i didn't paid the outstanding amount within 30 min he will sue me in delhi court. He mention that you had send a notice to gaurav. [protected]@gmail.com where as my email id is [protected]@gmail.com. After that i requested him to resent the notice on my correct email id and also usage of link from dec 2016 to till date, but he refused and was threatening to pay the bill in next 10 min. This is completely unprofessional and i clearly don't understand why tikona would do something like this to me. The "lawyer" keeps on calling and telling me that if i didn't paid the amount by today he will file a notice. I am literally confused and also i have lost my faith in this company. If you guys have little bit courtesy and professionalism then resolve this issue asap. The advocate name and contact no are vijay kumar - [protected]. Regards, Gaurav shaha Was this information helpful? | |||
Jul 20, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jun 16, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Shah, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||
Add a Comment | |||
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Post your Comment