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[Resolved]  Tikona — Tikona Broadband Pending Dues

Dear Tikona,

I was a tikona customer. I made a advance rental payment for 6 month in which 1 got i month extra. Now I have ended my connection due to bad connection.

Now I am getting call/Sms/Email for my pending dues and modem charges.

In regards this I want you to explain this first a fall I didn't receive any Modem from your side I have purchased my own modem so how you can charge me for that thing.

As my recharge is completed how you can continue due for me that.

I have recieved call from your end saying that court order will be come or pay the amount today. So please stop this. Otherwise I have to complaint your regarding fake calls and emails.

My used id is:[protected]

Thanks
Zaid
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Jun 9, 2022
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
May 05, 2022
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
May 05, 2022
Updated by iamzaid
Dear Tikona,

Thanks for the reply.

But I have already emailed you regarding this issue but till now I didn't get any reply from your side so please look into this matter.

I had applied for termination of my connection through call and Email but no one replied me so please solve this here.
Verified Support
May 09, 2022
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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