[Resolved] Tikona — tikona complaint | |||
Just wanted to bring to your notice regarding a call from someone called devraj joshi (Dlrc1857/2008, office no: 108, b-block, civil court, delhi, from mobile number [protected]), who supposedly was in civil court delhi and told that there's a case registered against me, i informed him that we have requested for disconnection long back. He threatened me that a case has been lodged against me and made me pay an amount of rs. 2300/- and confirmed that the non-usage charges would be refunded back along with the 'court case charges of rs 1000/-. We have the recorded telephonic conversation with devraj joshi. We were told that an email and sms would be sent to us to notify but none has been received so far. We demand the refund of the non used amount as well as a written apology from you and your lawyer devraj joshi. Since the amount has been transferred to your account you should own up and ensure that the refund is made asap we also want a complaint number against this request, from your end. Unless and until you take your customers seriously, you can't survive for long!! As such, regarding the service too, no one has anything good to report about tikona, so at least you shouldn't make it further worse with such harassment. Was this information helpful? | |||
Jan 14, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 30, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. With regards to your concern, we will not be able to process termination request on the basis of your post received on this Forum due to validation purpose. We request you to send us an email to [protected]@tikona.in from your registered email id or you can call our Customercare from your registered mobile number to raise a request for termination. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||
1 Comment | |||
Comments
Tikona donot respond to mails. so its better to post on some forum only.
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