[Resolved]  Tikona — tikona disconnection request

Address:

Indore, Madhya Pradesh, 452009

I have discontinued tikona service in feb 2017. I e-mail to discontinue my services for my home internet connection.

Service id : [protected]

As this is the account created by the tikona sales person and cheated me the email used under this account is not mine. I have sent several complaint to disconnect this account, i am not using this account since feb -2017.

Previously i have 4 mbps plan, but the sales person called me and ask to update the plan to 10 mbps so i say yes to him, when he come to my home for the setup, he update me about we need to disconnect the previous account and create a new account without any installation charge but he collect 2013/- amount for two month bill, after a month tikona generate a bill for 700/- when i called to service center they update me 1000/- deducted as installation charge.

Till today they are harassing me and sending bills the service i do not use.

I send many e-mails to notify them also called many times on their tall free number.[protected]. Each time the person who talked with me took my request but they took no action.