[Resolved] Tikona — Tikona harassment | |||||
Tikona customer service not cancelling the service and keep generating bill month by month when i told them to disconnect the asking for referring a person name who can take connection and then only the will remove the connection. Now am getting collection calls and they told file a case against me and today again i make a payment for which i am not using tikona service Customer id no [protected] bangalore. Please look into this issue as the keep calling even in working hours threaten us to file a case and cancel you national id like voter id pan card today i got a call from deepika das as she calling from delhi civil court as she mentioned that you voter id will cancel if you are not making payment I got call from number [protected] and her id she mentioned nd/4404/2008 with email address [protected]@gmail.com i forward a mail regarding this and i made a paymey of amount rs 2288 extra as i never used the service after i have given request for disconnection its tikona team they are not disconnecting the service and keep charging every month Was this information helpful? | |||||
Jul 31, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Seenappa, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support Aug 07, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Seenappa, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
 2 Comments | |||||
Comments
HI Team,
I am mentioning about the 2288 Rs which i have paid when i got the call from the Deepika Das, for which i haven't availed the service.
I have paid this amount 2288/- on the Tikona Portal online site with the transaction ID: [protected]TPC[protected] for which i haven't received the refund yet.
If the amount has been refunded please mention the mode of payment through which it has been refunded.
Kind Regards,
Chaithanya. S
I am mentioning about the 2288 Rs which i have paid when i got the call from the Deepika Das, for which i haven't availed the service.
I have paid this amount 2288/- on the Tikona Portal online site with the transaction ID: [protected]TPC[protected] for which i haven't received the refund yet.
If the amount has been refunded please mention the mode of payment through which it has been refunded.
Kind Regards,
Chaithanya. S
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By When can i except the full & final settlement, & the NOC of the same. I also need an explanation on why such fake call was done, & how the Deepika Das who called me knew certain outstanding amount was due for the service which i haven't availed.
Please reach out to me on this issue @ the earliest.
Kind Regards,
Chaithanya. S