[Resolved]  Tikona — tikona harassment call from tikona advocate - mobile number - [protected],[protected],[protected]

Address:560068

Hi,
I had a tikona connection in bangalore which was disconnected in september 2018. I have received call tomorrow and today again from Tikona Digital Networks Pvt.Ltd.Advocate which i mention above .I was a user of Tikona for many months but their performance was extremely bad to say the least. I raised multiple complaints, sometimes Tikona engineer came to my flat but were not able to fix the problem. Exasperated, I terminated my connection. Tikona representative then begged me to reinstate the connection and ensured performance issues will be taken care of. I felt like giving a second chance to Tikona and got the connection reinstated. But the performance continued to be pathetic. I decided enough is enough and again requested for termination. The termination did not happen immediately and Tikona
continued to generate bills and I did not pay for the service which i did'nt use i experenced extremely worst services in which connection lost for 15, 15 days even a single day i did'nt able to use internet connection .and i do not pay the single peny for the service which i did'nt use.

Tomorrow I got a call from advocate preeti singh who said she is an advocate from Delhi hightcourt and my case will be filed in next 30 mins, I have to come to court to fight my case and said we tell you the hearing date, and if I dont oblige i have to pay the amount to Tikona. And btw, my outstanding bill amount is 1683rs, that too because Tikona did not address my problem. I asked for copy of court notice, and she evaded the question.

If I get another call from tikona advocate, I will lodge a police complaint. Please keep this in mind

cust id [protected]
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Jan 31, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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