[Resolved]  Tikona — tikona harassment with a lawyer's notice

Address:

Mumbai City, Maharashtra, 400069

I was using tikona internet service since november 2015 and was working very well, however last year after june 2017 it used to frequently shut down. We have to call help line and they used to send engineer 2 days afterwards. For 2 days, our office used to have huge business opportunities loss which happened several times after june 2017.in nov and dec 2017 i have complaint number for 4-5 times and frequently it was giving service issue. After that i used the tikona service last time on 26th february, 2017 (Confirmed by tikona customer care email of last login details) and got installed local internet which is giving excellent service. I have called tikona customer care number on 16/2/2017 to disconnect the service and take their device/box back as we have already installed local net. After that as per billing cycle, my bill was raised on 26th feb, 2017 which i paid fully on 10th march, 2017.
Surprisingly they didnt disconnect they service and kept raising bills and keep sending me email. And every time i have replied them of disconnection. Now their employees are calling and threating that non bailable warrant has been issued against me in tis hazari court and if i don’t pay delhi police will come and arrest me. After that they have sent me a legal notice in name of halai & co. The best part of this is that amount is only rs. 1, 789/- and that too raised after disconnection of my service (Verified by tikona as per last login details).
Tikona is worst pathetic company in internet service and they try to fleece customers by not disconnecting service on time and they keep raising bills and after all this will not send person to remove their device.

Ban no:[protected]
Service id: [protected]