[Resolved] Tikona — tikona id [protected]

Rohit Sinha BLR

Address:	Mumbai City, Maharashtra, 560067
Website:	www.tikona.in

I do not if there is anything much left to explain. There was a bill of sum 1100 generated inspite of the connection being suspended for months.

I had called and sent e-mail to tikona support multiple times to have the bill rectified but as always the pathetic support barely understand your concern and put their usage logic. Though, you charge in advance but the services are the worst in country. Now, i have been receiving fraudulent calls by you "tees hazari court team". I have already shared details with them from last six months but still there is no update. You suspended the connection on your own without even resolving the tickets created and informing me.

Stop this mental harassment and improve your connection and customer services. Else, even there is a law and provision for customer to reach out to trai and ministry of i&b

Few ticket numbers which i still have

1-[protected] kshama sekh 2/07/2017

1-[protected] deepak prasad 3/1/2017

1-[protected] amit k 3/6/2017

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Jan 3, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Sinha,

Greeting from Tikona,

We have checked and found that your account is Suspended due to non payment.

Now your current outstanding is Rs. 1, 536.02, request you to clear it to avoid the late payment charges.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.