[Resolved]  Tikona — tikona keeps on addressing fake & threatening calls in the name priyanka sharma.

Address:Gurgaon, Haryana
Website:Tikona.in

Hello people,

Though i prefer not to use this service anytime in my life. The most disgusting internet provider i've ever seen. I took this service long back when i use to stay in gurgaon. I took a connection for 3 months which was supposed to be a prepaid connection and the starting 3 months was supposed to be paid at the time of starting it.

I paid rs 3500 for the first 3 months. Once i paid this amount, tikona was like who the hell are you bro, do i know you?

As a service provider company if you are selling something on a monthly basis, your basic agenda should be to let your customer know that there initial 3 months are over and now if they are happy they can carry forward the connection. No such msg came, nor had the telephonic conversation and nor they asked for payment as it was a prepaid connection.

We were (Me & my roommates) really frustrated with the internet. We took a new connection from airtel. And every thing was going fine. Suddenly this lady pryanca sharma called me introducing herself as an advocate. She acted as if she is very smart. But believe me i am not going to pay the bills because when i suffered no one came to eliminate my problems, now it's my turn to return the favour.

Note - guys please don't buy any services from tikona. Lot of my friends suggested not to take it, but there was no other option left for me.

And tikona, please have a bit decency in you. At least don't ask your customer care guy to act as an advocate. Advocates are not dumb. Talking over the phone anyone can guess that the person speaking on the other side is just a call centre guy. And don't worry if you have lodges a case, i am ready to fight for it.

Thanks!!
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Oct 15, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care
Verified Support
Aug 18, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Aug 17, 2017. Kindly share your details with us for further assistance.

Regards,
Tikona Care
Verified Support
Sep 11, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Comments

This lady is still calling me. I told you I am not paying the bill which I don't own. I prepaid the first 3 months bill. But you guys didn't took the plan off. That's not my fault. That's your problem. You will have to deal with it.

Please ask this lady, Pryanca Sharma not to call me or else I'll bring this to all the social media platforms.

Thanks

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