[Resolved]  Tikona — tikona not giving proper reply.

Address:390001
Website:www.tikona.in

Dear
We are complaining from last 2 weeks but still tikona not bothering to send technical person for disconnect their broadband service.
We are really tired with them
Really poor customer care service
Bed experience with tikona broadband
Time of installation they give big promises
And the time of disconnect and collect their instruments its really big problem

Please all useres of tikona be careful
Regards
Kailash
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Nov 27, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Peshwani,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.
Verified Support
Oct 19, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Peshwani,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

Dear Tikona

Everytime we are seeing same message that complain is in process and once resolved you will update us.

But want to know when will resolved & how many days tikona need to solve one simple issue of just send technical person to disconnect nothing else.

Account is clear no balance still tikona need time
Really surprising.

And please dont call again and again for asking same thing to continue we dont want even free please dont call

Regards
Kailash
[protected]
Tikona Digital Networks Customer Care's response, Nov 16, 2017
Verified Support
Dear Mr. Peshwani,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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