[Resolved] Tikona — tikona tikona saying that i have to pay rs. 1569 amount in 10 mins else they will go for legal processing. | |
I used the internet services of tikona for 4yrs. With extremely bad services. But had no choice due to lack of isp in the area. It was the last 2 months in which i called their customer care for 50+ times but they didn't resolve my issue (Even took full payment without providing any service). Then i called and emailed the company for disconnection request (8th april 2017) which they didn't take by making excuses of there server issues and started the next billing cycle. They were not ready to settle down which they charged extra without using any data. The connection is disconnected from 8 months but they are charging i tried contacting many times. But when i initiated my conversation after getting everything clear they just keep me on hold and disconnect the call!! Today (11/30/2017) i got a call from an advocate baby sharma from [protected] from karkardooma court, delhi threatening me to pay the bill within 10mins. To stop the order of court of making me a defaulter under section 449. N blocking all my identity proof, to appear in the court and even pay a fine of rs 125000. Now after finding online the other tikona forums got to know it was a complete fraud by the company to make me pay the bill (Amounting rs 1569) for the services that i didn't even used. The company is a total fraud they don't provide the services they claim with about an average of 50% days without services. And i've all the data if some authorized person ask for it. There are creating lot of mental stress. Please someone take an action against this kind of activities. Was this information helpful? | |
Jan 14, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Dec 01, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID. Request you to provide the required details at the earliest to look into your concern and provide prompt resolution. Regards, Tikona Care. Verified Support Dec 02, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care Verified Support Dec 14, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 1, 235.52/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Please find the details below and let me know if you need any other details.
Service ID : [protected]
Register Mobile No:+[protected]
Active Mobile No:+[protected]
Regards,
Prakash. R
Greeting from Tikona,
We have checked and found your account has been terminated as per your request.
We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.
Regards,
Tikona Care