[Resolved]  Tikona — uninstallation of tikona broadband service

Address:Usha Sadan, Laxmi Nagar Lane No-7, pimple gurav, 411061

I was looking for broad band service near me so i got details for tikona from just dial services. The executive came for demo but he failed he was not getting proper signals and took 2 days to fix it but couldn't go through. After few days i got call from tikona company and one of his executive committed me that he can do that as he is the senior experienced person. He gave me demo and its was showing 10mbs i was happy and he told me to reacharge for services and i did that, when he left after couple of hrs i found my speed is showing 1mbs i thought it might be some technical issue but i was not aware about their scam. Since that day i am calling on there toll free no which is chargable and no one is there to help you. You will get a sms where you will find that your request is been taken and after sometime you will get one more sms that we checked our service its showing signal are very well but still if you have any issue plz call on this no which is toll free but when you call you will get charged for that. One more thing you will get call where you will get info that services are fine plz switch off and switch on your device or press 2 to get in touch with techiniacal execuitve but you will never go through it and it will place you call on hold for 10 to 15 min and it will get disconnected automatically. So i would never recommend such kind of bad service to anyone.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 26, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information