[Resolved] Tikona — unprofessional customer care

m.akkiii

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 401303

Tikona id: [protected]

Tikona customer care executive doesn't pick up call after 11pm. I've recordings of tikona customer care calls after 11 and it keeps saying that you call will be attended after blank minutes. This message keeps going on forever. I've tried maximum 40 mins.

Tikona says they are 24/7 customer care but they aren't and they arrange a call back but all they do is give miss calls. I've experienced it.

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Oct 6, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.