[Resolved]  Tikona — Without renewal request renewed the plan and now asking for money even though not in use

Address:	Surat, Gujarat, 395006
Website:	www.tikona.in

I am pratik bodra my id is [protected], i have been repeatedly calling to the customer care for discontinuation of my internet but the are not doing so and they keep the call on waiting and this has happened thrice.also as our plan was over by the time and without any further renewal request they have renewed the plan without any request and also we have not used your internet as we had removed the cable from the wifi router so there is no possibility o[censored]sage of your internet in the mean time we had taken some other internet providers service. so without our request to renew you should not have renewed the plan and than ask for further money which you are asking to pay. i is clear crystal that i have not requested to renew nor received any call of renewal so it was clear that we did not required your service further, so on what basis you are asking for money of renewal and than fake calling at our home and harrasing for payment also threatning us to go to court and threating on phone call. i request you to stop calling us orelse we shall have to go to consumer forum for your complain. so stop calling and harrasing us as it is none of our mistake