[Resolved] Tikona — worst internet service ever and no customer support | |
Hello i am nawaid zaman, User id :[protected] It has been only 10 days of my connection and i am experiencing very bad network and worst internet speed and i am frequently getting rto. I have already called ur agent many times but they did not respond to it. I have waited long enough and my patience runs out now. I don't want to continue this service any more. Its been 10 days now since i am trying to seek attention from your so called response team and failing to do so. Last week i spoke to one of your senior supervisor "ram prasad joshi" regarding the complaint 1-[protected]. He told me that i will get a call back within a hour by himself and he assured me that its a high priority case from his end. Well its been 5 days now and i didn't receive a single call or a mail. So now i get the point that tikona digital company is a fraud company And all the schemes are plotted to loot the customer. This careless attitude towards ur customer shows how pathetic is ur service U left me no choice but to terminate the service asap. I want my full money refund by the end of this week and Just for the record you are the worst internet service provider i have ever seen. Was this information helpful? | |
Sep 18, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Aug 17, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Zaman, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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