Timbl Broadband — connectivity issue

Address:

New Delhi, Delhi, 110023

There is no internet from last 3 days. I called to customer care services they just assure me and forward my complain further. I am facing this problem every month twice or thrice in a month. Why this connectivity issue occur so frequent? Why can't you resolve an issue early? I can't able to work on my system. Reliability of a connection should be your priority. A person can manage if there is slow speed of internet but not without internet. Please resolve my issue i am fed up with calling to your customer care.