Times Global Insurance — not received the policy documents and no response from them

Address:	New Delhi, Delhi
Website:	www.mymobileinsurance.com

I had purchased a 2 year insurance policy for my iphone 7 plus for rs.6820 on january 6, 2017. Till date, i haven't received any policy documents from them. On many occasions, i have tried contacting them through emails and phone calls to their customer service no[protected] and [protected] but got no response. I think i have been completely swindled by them. Before i bought the policy, i received so many calls from them and they were prompt in answering the calls. Once the money was paid, they have vanished. Maybe i should lodge a proper complaint to the concerned authorities including the pm office. Hope i get my hard earned money back.