Times Global Insurance — scam: apple iphone 6s 64gb | |||||
I have purchased insurance policy for my apple iphone 6s 64GB after paying Rs. 7920.00. Recently my iphone got un-operational and I approached the company via mail after hundreds of failed phone call trials. I asked how to apply for claim from Kolkata. They asked about description of damage which I promptly replied 11 days ago. I have also tried to visit kollata sales office or outlet as mentioned in the company's website. The people there is running a different business and told me times global insurance office left that place almost a year ago. No one since then bothered to reply me how to lodge a claim and no one is picking up the phone number mentioned. Was this information helpful? | |||||
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Aug 09, 2017 Sahana Rajan's response Hi! Aman called back and we had a great chat. He had told me the procedure. Though the call center doesn't answer calls immediately, I'm glad to have heard back and hope that the claim gets through soon. Will put an update. Thank you!
Aug 12, 2017 Sahana Rajan's response This is to update status of my request. Aman has been in touch and very patient about guiding me through the process. Today I've sent in the details for claim. The response to any message to them occurs within 4-5 hours now. Will post an update when the claim gets through! Thank you!
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 1 Comment | |||||
Comments
Hi. Had purchased the Phone Insurance for 2 years on Terminal 3S Prime. Have mailed and called them over 30 times today with no response. Highly suspicious of the credibility as of now. No professional conduct on after sales service. Will update in case there is a reply.
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Contact Information
Kolkata
West Bengal
India
West Bengal
India
www.mymobileinsurance.com
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