Times Of India — change of address of customer id ko[protected]

Address:

India

Envelope containing monthly coupons to be submitted to the vendor for disbursement is given at my old address where one s bhowmik staying there received the same the postman not checking the identity. For the last 5 months the vendor is supplying the morning paper although i could not submit the coupons. My present address is u5 upasana 228 kalikapur road kolkata 700099 near hp lpg godown. You may check at your end that the coupons are not submitted for disbursement. Now the vendor is demanding cash payment. Should i have to pay in cash, despite my annual subscription paid on 12 jan 2020?