Times Of India — complaint against vendors

Address:

Chennai, Tamil Nadu, 600117

Hi times of india,
Have a good day…

Please take a few minutes to read the whole mail. So that your action will be loved by your readers

This is murthuza[protected], from pallavaram, chennai 600117…

Your beloved subscriber reading your paper for past 5-6 years...

From 2015 – 2016 and[protected] i had a bad experience brought from your vendor mr. Boopathy,

In period of[protected], i think my cheque doesn’t pass (I don’t know the reason); it was informed to me after 6 -8 month (Approx.) so boopathy asked me to pay 1500/- and i paid.

And in period of[protected], same issue continued, again he instead me to pay 1500/- and after a couple of days, i got a call from times of india person, he said your subscription is getting over so can you please provide a cheque, i explained the communication held between me and boopathy,
He replied yes sir you need to pay us 250/- and please provide the cheque of 499/- for the subscription of[protected]. Since it’s a call from times of india, i provide him cheque and it has been passed.
From august i didn’t get your newspaper till now…
My question is

• why the vendor (Boopathy) didn’t ask me for another cheque? Since the queue doesn’t passed
(For the first i allowed, subscription amount is 499/- but i paid 1500/- to him since boopathy said i have putted the newspaper with my own cost[protected] –period.

• to whom i need to believe boopathy or the person who called me to provide cheque?
On the day itself i made call to your care number[protected] no response, it’s very easy for me to pay 1500/- rather than typing a long mail and bored you too… please have a direct control to your customer, we subscribers need to believe the words of vendors.

Thanks for your patients for reading the mail till the bottom and waiting for your speedy reply!