Times Of India — Fraud advertisement of FitPro watch on TOI app

Address:

Shop No 5, 2nd Floor, Batra Cinema Complex, Dr Mukherjee Nagar, New Delhi Mob 9650111610

Sir I had opted to order for a FitProX watch for my parent as per the features and the watch shown by looking at an advertisement in your TOI app On 25 Oct 2020. The so called watch was delivered to me by Xpressbees on 26 Oct 2020 on COD which I paid Rs 3000.

After opening of package I found out the below revelations:
1. The watch was not FitProX and it was T500 watch which is a chinese replica of apple watch.
2. In ad watch was shown black in color whereas delivered was white with metal.
3. The link in the ad takes you to another website PK-Collections.com where you order but there is no address or customer care no.
4. The invoice I received with package bears the name of Vendor as RK collections and the Mob no and address mentioned are all fake. Mob no does not exist and the address in Batra Cinema Complex is sealed by MCD since last 3 months when I went there in person to check.
5. Even the Xpressbees courier no of delhi okhla does not exist.
6. There are other busineess going on at the same address in name of Nutravigour, from which I received the delivery sms.

I am attaching all the relevant photos and ad screenshots for your review. I would sincerely request you to kindly investigate this matter of fraud and report to the concerned authorities. I am still trying to find out to get my refund and return the watch.

I hereby request to take an immediate action in this regards.

Thanks,
Atul Zutshi
H No 640, Sector 21-D, Faridabad
Mob [protected]