Times Of India — in spite of full payment matrimonial ad was published

I have paid inr 8200/- to times of india representative either deeksha or riya (Don't remember the exact name but had conversation with both over the phone) for 4 consecutive matrimonial ad on in toi matrimonial on 2 march 2020.

It was published only once on 22 march 2020 while it should have published 4 consecutive sunday starting from 22 march.

Nobody is now replying me over the phone nor picking up the phone so i want to sue them for this because when they wanted the money they were making me calls and whatsapp even till 9 pm in the night. They were in so much hurry that they forced me to pay the money at 9 pm in hte night but now when ad is not there they are not even picking up my phone.

Please help me refund all my money and since this is unethical, they should be punished for that for sure because this is pure fraud.