Times Of India — No delivery of news paper after subscription renewal

Address:

E-27/4, LAB QTRS, DRDO TOWNSHIP, KANCHAN BAGH, Hyderabad

My subscriber id is HY[protected], my old subscription ended on 22nd june. I have done my annual subscription renewal on 15th June 2023 and paid an amount of Rs.1199.00 to TOI. Delivery person is not delivering paper to me. I have called and send massage to TOI rep Mr. G Venketsvera Rao which no.is provided in a massage from TOI, but he not responding at all. I have already sent a email to crm.[protected]@timesgroup.con, no response. I have registered a complaint on customer care on 24th June 2023, complaint no 01242351 bu still not resolved. Delivery person told me that he is no haveing any information about my subscription.
I have got frustrated from TOI services and irresponsible response. Pl ensure the paper delivery otherwise refund my money.
If it is not resolved in 2 days, I will registered a complaint in consumer court.

Vinod Kumar
[protected]
[protected]