Times Of India — non activation of jio phone no.[protected]

Address:

400104

Sir
I purchased jio phone

Name : trilok joshi
Contact no: [protected]
Date of purchase : 13.12.2017
Mobile no.[protected]
Shop: c. Bhogilal & sons, aarey road, goregaon west, mumbai 400104
Order no. No0003xjlr4
Paid rs.1750/- including one month recharge

At the time of purchase phone was successfully activated. (See attachment)

Next day i received sms from jio that this activation rejected due to aadhar data mismatch. I asked to get refund of recharge money from shop from where i purchased. (See attachment)

Shopkeeper re-tried activation on 13.12.2017 & 14.12.2017 but code once used can't be accepted twiced. Therefore, activation is still pending. He told me that he already sent email to concern person of jio. He will called me as soon as he get replied from jio.

I also sent email to at jiocare.com.in each reply they informed me to go store and reactivate phone. (See attachment)

Till date after 14 days this phone is not activated. Shopkeeper not refund my money.

I request you to get this phone activate

Regards
Trilok joshi
[protected]