Times Of India — non receipt of times of india since 10 days

Address:

Hyderabad, Telangana, 500020

I am annual subscriber since four years at musheerabad, hyderabad. For the past ten days i am not recieving the paper. I compalined to the customer care number at hyderabad, the lady who picked up the phone said she will inform the manager accordingly, but nothing happened. I tried to contact the agent every time he says monday onwrads you will get. So many mondays passed but the paper has not come till date, a complacency from agent can be expected but a complacanceny from the prestigious daily of the country is ridiculous. Till now for the past 15 days i am not getting the paper. Can some adress this issue?