Times Of India — over charging by vendor

Address:	Gurgaon, Haryana, 122001
Website:	Times of India

I have been made to make a payment of rs. 180/- for the month of february to your agent, ved news paper for sector 9, gurgaon. The vendor failed to give the breakup and said that he charges for 30 days @ rs.6/- per day even for february having 28 days. He further stated that rs.20/- per month are being charged towards delivery charges. He offered to refund rs 20 with a condition to discontinue delivery tomorrow onwards. Kindly confirm
1. Are your vendors authorised to collect delivery charges @ rs 20/- per month.
2. Are they being authorised by the company to charge for a minimum of 30 days @ rs.6/- per day.
3. Are they under instructions by the company not to provide contact number of the local area manager.
4. Are they authorised by the company to threaten the subscriber to discontinue the service if their terms n conditions are not agreed.