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Times Of India — paper not received for yearly subscription

Address:Kanchipuram, Tamil Nadu, 600064

We have not received the toi newspaper for yearly subscription. The local agent is not responding. Local agent details - saravana agencies, no: 4, anna cross street, gandhi nagar, selaiyur, chennai-73.

The local agents are irregular and most of the times, they are not delivering the paper. And at all times, they are throwing the papers somewhere in the garden.
Please talk to the agency and solve. If they are not ready to send toi subscription paper, please change to other nearby agency to get toi regularly.
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Comments

I have renewed my as on 17.11.2019 by issuing a chq no-000152, BOB, date-17.11.2019 and the cheque has cleared in time. Now I am receiving SMS mentioning the renewal of my subscription by mentioning sub.No-DL[protected]

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I subscribed online for TOI paper and paid 6 months advance on 25th Jan 2020 but the delivery is not started till now
I am not getting any response from their crm email
Once I got a call from a guy from TOI (he was also very rude) and he said the delivery will start from 1st Feb 2020 but till date I haven’t got any paper
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